Ordering & Payment
Q: Do I need an account on your site to order?
Nope, but we recommend creating an account as it allows you to save your shipping address and view your past orders.
Q: How do I place an order?
Simply navigate to your item(s) of choice, select the color you want and click the ADD TO CART button. Your items are now in your shopping cart! Once you've added all the items you want to your cart, click on the cart icon at the very top of the page to view your cart.
Check that all the items in your cart are correct, and click CHECKOUT to proceed to payment. Follow the check out process by logging in (for returning customers) or filling in your details manually (for new customers). You will be able to select your preferred mode of payment and shipping at this point. Once you've completed the checkout process, please check your email for your order confirmation. Check your spam/junk folder if you can't find the email in your inbox. Do contact us by email or phone if you get confused at any point (Note, we're available Monday - Friday 10 am - 4 pm and will get back to you as soon as possible.)
Q: How do I use a discount/promo code?
You will be able to key in your promo code during the checkout process. On the checkout page where you key in your mailing address, look for "Have a discount code? Click here to enter it". Simply key in your discount code and don't forget to click 'Apply'!
Q: Can I cancel or amend my order after submitting my order?
We try our best to process and ship out orders as efficiently and swiftly as possible. As such, being able to cancel or amend your order after you have submitted it is evaluated on a case by case basis. We can't guarantee success, but contact us as soon as you can if you wish to make changes to your order, and we’ll work something out!
Q: What is the currency used on the site?
All prices displayed on this site are in U.S. Dollars (USD).
Q: How can I pay for my order?
You may pay by credit/debit card or through your PayPal account.
If you opt to charge a Credit Card, your our payment will be made directly during the checkout process. No further action is required on your part. We will send you an email confirmation immediation after your payment is processed (typically within a few minutes).
If you select the PayPal payment option, your payment will be made directly during the checkout process. No further action is required on your part. We will send you an email after we verify your payment in 1-2 business days.
Q: What currency do I pay in?
All prices displayed on this site are in US Dollars.